Privacy Policy
Last updated: July 2026
At LADIDA (UK) Baby Toys Company Ltd ("LADIDA", "we", "us" or "our"), we are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use and protect your personal data when you visit or make a purchase from www.ladidatoystore.co.uk.
By using our website, you agree to the practices described in this Privacy Policy.
Who We Are
LADIDA (UK) Baby Toys Company Ltd
Company Number: 09215910
Registered Office:
11 Regal Lane
Soham
Cambridgeshire
CB7 5BA
United Kingdom
Email: info@ladidatoy.co.uk
Telephone: 01353 967243
Information We Collect
When you visit our website or place an order, we may collect the following information:
Personal Information
· Name
· Billing and delivery address
· Telephone number
· Email address
Order Information
· Products purchased
· Order history
· Payment method
Please note that payment card details are processed securely by our authorised payment providers. We do not store your full card details.
Technical Information
When you browse our website, Shopify may automatically collect certain technical information, including:
· IP address
· Browser type
· Device information
· Operating system
· Time zone
· Pages visited
· Website usage information
This information helps us operate and improve our website.
How We Use Your Information
We use your information to:
· Process and deliver your orders
· Communicate with you regarding your purchases
· Respond to customer service enquiries
· Prevent fraud and improve website security
· Comply with legal and tax obligations
· Improve our products and customer experience
We only collect information that is necessary for these purposes.
Payments
Payments made on our website are securely processed by trusted third-party payment providers, including:
· Visa
· Mastercard
· PayPal
· Apple Pay
· Google Pay
· Amazon Pay
Payment information is encrypted and handled directly by the relevant payment provider in accordance with their own privacy policies.
Shopify
Our online store is hosted by Shopify.
Shopify provides the e-commerce platform that enables us to sell our products and process orders securely.
For further information about how Shopify handles personal information, please visit:
https://www.shopify.com/legal/privacy
Sharing Your Information
We only share your information where necessary to operate our business, including with:
· Shopify
· Payment providers
· Delivery and courier companies
· Professional advisers
· Government authorities where legally required
We never sell your personal information to third parties.
International Customers
We sell products to customers within the United Kingdom and selected international destinations, including countries within the European Union.
Where personal data is transferred internationally, appropriate safeguards are applied in accordance with applicable data protection laws.
Data Retention
We keep personal information only for as long as necessary to:
· Fulfil your order
· Meet legal and accounting requirements
· Resolve disputes
· Enforce our agreements
When information is no longer required, it will be securely deleted or anonymised.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
· Request access to your personal information
· Request correction of inaccurate information
· Request deletion of your personal information where applicable
· Restrict or object to certain processing
· Request transfer of your data
· Withdraw consent where processing is based on consent
If you wish to exercise any of these rights, please contact us using the details below.
Cookies
Our website uses cookies that are necessary for the operation of the website and to provide a smooth shopping experience.
Some cookies are placed by Shopify as part of the operation of our online store.
You may control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.
Marketing Communications
At present, we do not operate email marketing campaigns.
Should this change in the future, we will only send marketing communications where you have chosen to receive them. You will always have the option to unsubscribe at any time.
Children's Privacy
Our products are intended for purchase by adults.
We do not knowingly collect personal information directly from children.
Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration or destruction.
However, no method of transmission over the internet can be guaranteed to be completely secure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal obligations or website functionality.
Any updates will be published on this page together with the revised "Last updated" date.
Contact Us
If you have any questions regarding this Privacy Policy or how we process your personal information, please contact us.
LADIDA (UK) Baby Toys Company Ltd
11 Regal Lane
Soham
Cambridgeshire
CB7 5BA
United Kingdom
Email: info@ladidatoy.co.uk
Telephone: 01353 967243